We are committed to delivering your orders in a timely and secure manner. Please review our shipping policies below.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email once your order has been placed, and another notification when your order has shipped with tracking information.

Shipping Methods

We offer several shipping options to meet your needs:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day

Shipping Costs

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. Free shipping may be available for orders over a certain amount.

Delivery Locations

We currently ship to addresses within our service area. International shipping may be available for select locations. Please check at checkout to see if we deliver to your area.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package's progress and estimated delivery date.

Delivery Issues

If you experience any issues with your delivery, such as:

• Package marked as delivered but not received
• Damaged package upon arrival
• Missing items from your order
• Delayed delivery beyond estimated timeframe

Please reach out to us as soon as possible so we can resolve the issue.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may not be possible once an order has been processed.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or multiple failed delivery attempts, you may be responsible for additional shipping charges to resend the order.

Customs and Duties

For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping costs.

Shipping Restrictions

Some products may have shipping restrictions based on size, weight, or destination. These restrictions will be noted on the product page or at checkout.

Holiday Shipping

During peak holiday seasons, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery.

Multiple Item Orders

If you order multiple items, they may ship separately depending on availability and warehouse location. You will receive tracking information for each shipment.

Last updated: October 2025